Understand the scope
Ask which nursing activities are included, who provides clinical instructions and what happens if needs change. A written explanation of scope is more useful than a broad promise of complete care.
Discuss continuity
Ask how visits are coordinated, who your contact person is and how handover between team members works. Familiarity matters, but so does safe scheduling and a clear plan for cover.
Clarify fees and next steps
Confirm visit length, frequency, what the quoted fee includes and the process for review. Insurance eligibility and any approval requirements should be discussed before care starts.